Changes and returns
If for any reason you are not satisfied with the macropus coat purchased in the online store of www.macrop.us, you have 14 calendar days from the date of purchase to return it.
For the return, the coat must be in the same conditions in which you received it, with all its accessories and promotions and documentation (delivery note, invoice or ticket of purchase) and in its original packaging. This implies that items (which have only been tested) will not show any damage or dirt, will not be washed, altered or worn and that all tags will be intact. As proof of return, we recommend that you keep the courier receipt as proof of delivery of your package.
Returns must be sent to our macropus E-Commerce center. Macropus will not be responsible for the cost of this shipment.
macropus Dept. E-Commerce (returns)
C/ Sant Bartomeu 32, 3º – 08241 Manresa (Barcelona)
To complete the return of your article you must send us an email to firstname.lastname@example.org indicating in the matter if it is a change or a return and detailing in the email the order number, name and owner of the Card or the chosen payment system. The full refund of the amount will be processed in the same way that the payment has been paid within 14 calendar days after receipt and verification of the merchandise.